Guest Experience
How to Read a Venue Directory Without Mistaking Labels for Promises
Learn how to read a venue directory by separating wayfinding from service details, so you can choose a meeting point…
topics
Guest Experience
Arrival, wayfinding and the choices that shape a venue visit.
Our point of view
A venue is more than its gaming floor
We pay attention to the small details that make casino spaces understandable: what a label means, how a room is arranged and what choices a visitor can see.